Covid-19 our plan...
Covid-19 continues to be an evolving situation and we are constantly having to review and reconsider the way we run our guest house and tea room as government guidelines change. We have put measures and procedures in place to help keep our guests, staff, family, island community and customers safe. We welcome responsible guests and whilst an island holiday may seem a world away from mainland life, we cannot take our off-shore location for granted and ask that you play your part in helping to keep everyone safe. Please be considerate, look after each other and follow government guidelines and we will do the same.
We will endeavour to keep our website updated with our latest plan, so please check back regularly. Our ethos however remains the same, to give you a taste of island life, in a stunning garden setting with warm, welcoming and friendly hosts, delicious home-cooking, comfortable bedrooms and far-reaching sea views.
This page was updated on 8th April 2021.
Before setting off
We strongly recommend that you visit the Council of the Isles of Scilly website and read their ‘Coronavirus (COVID-19) information and advice’ section. In particular:
i) Coronavirus symptoms and testing.
ii) Visiting the Isles of Scilly during the coronavirus pandemic.
Their website can be found at www.scilly.go.uk/community-safety/coronavirus-covid-19-information-and-advice.
When you are staying at Polreath
Social distancing, hand washing and covering coughs and sneezes, remain the most important measures to prevent the spread of Coronavirus. Please wash your hands thoroughly throughout the day and before leaving and after returning to your room. Soap and water is available in your room and hand sanitiser is available in the guest lounge for you to sanitise your hands before entering and after leaving the conservatory.
An official NHS Covid-19 QR code poster is displayed at the entrance to Polreath Guest House. Please check in with the NHS Covid-19 app each time you enter the building. If you visit the tea room during the day, please ensure that you check-in via the Polreath Tea Room entrance.
It is now the law that face coverings must be worn by guests in the public areas of our guest accommodation. Public areas are the conservatory/tea room area. Please enter wearing a face covering and only remove it after you have sat down at your table to eat or drink. Please put your face covering back on before standing up to leave your table. The wearing of face coverings is also encouraged in the hallway and on the stairs and landings when social distancing may be difficult.
Dining tables will be spaced out to ensure social distancing and you will be allocated your own table for breakfast. From Monday 17th May, during tea room opening hours and some evenings, there will be non-residents using the conservatory/tea room area. Tables will be disinfected once they are vacated.
The guest lounge will be available to use but we ask that just one associated guest group uses the lounge at any one time. Whilst it is cleaned regularly, we are unable to disinfect the lounge or furniture in between guests, so please only use the lounge if you are comfortable with this.
The garden across the road will be for the exclusive use of you, our resident guests and you are welcome to dine al fresco any time.
Please, no family or friends from elsewhere on St. Martin’s or the other islands, in the house or resident guest exclusive areas.
Your bedroom and bathroom
Your rooms are your personal haven for the duration of your stay. Prior to your arrival, they will have been thoroughly cleaned and all main touchpoints disinfected. We will not enter your rooms until you leave, unless you request otherwise or in the case of an emergency. Your bedroom will only be given a ‘freshen up’ at your request and then only when you are out and not on a Saturday. Extra care and time will have been spent on enhanced cleaning and checking regimes between incoming and outgoing guests.
Food and drink
Breakfast and evening meals are table service only and we are able to serve alcohol.
Our tea room will be open Sunday to Thursday 11am to 4.30pm for outdoor garden and indoor seating. In order to comply with Covid-19 Secure measures and continue with our tea room counter service, we are unable to serve alcohol during tea room operational hours at present. Card payment is encouraged but we also accept cash.
Other eating establishments may be operating at a reduced capacity, so booking ahead prior to arrival is highly recommended. Keep up to date by checking our island community website, www.stmartinsscilly.co.uk and facebook page, ‘St. Martins Isles of Scilly’.
Covid-19 continues to be an evolving situation and we are constantly having to review and reconsider the way we run our guest house and tea room as government guidelines change. We have put measures and procedures in place to help keep our guests, staff, family, island community and customers safe. We welcome responsible guests and whilst an island holiday may seem a world away from mainland life, we cannot take our off-shore location for granted and ask that you play your part in helping to keep everyone safe. Please be considerate, look after each other and follow government guidelines and we will do the same.
We will endeavour to keep our website updated with our latest plan, so please check back regularly. Our ethos however remains the same, to give you a taste of island life, in a stunning garden setting with warm, welcoming and friendly hosts, delicious home-cooking, comfortable bedrooms and far-reaching sea views.
This page was updated on 8th April 2021.
Before setting off
We strongly recommend that you visit the Council of the Isles of Scilly website and read their ‘Coronavirus (COVID-19) information and advice’ section. In particular:
i) Coronavirus symptoms and testing.
ii) Visiting the Isles of Scilly during the coronavirus pandemic.
Their website can be found at www.scilly.go.uk/community-safety/coronavirus-covid-19-information-and-advice.
When you are staying at Polreath
Social distancing, hand washing and covering coughs and sneezes, remain the most important measures to prevent the spread of Coronavirus. Please wash your hands thoroughly throughout the day and before leaving and after returning to your room. Soap and water is available in your room and hand sanitiser is available in the guest lounge for you to sanitise your hands before entering and after leaving the conservatory.
An official NHS Covid-19 QR code poster is displayed at the entrance to Polreath Guest House. Please check in with the NHS Covid-19 app each time you enter the building. If you visit the tea room during the day, please ensure that you check-in via the Polreath Tea Room entrance.
It is now the law that face coverings must be worn by guests in the public areas of our guest accommodation. Public areas are the conservatory/tea room area. Please enter wearing a face covering and only remove it after you have sat down at your table to eat or drink. Please put your face covering back on before standing up to leave your table. The wearing of face coverings is also encouraged in the hallway and on the stairs and landings when social distancing may be difficult.
Dining tables will be spaced out to ensure social distancing and you will be allocated your own table for breakfast. From Monday 17th May, during tea room opening hours and some evenings, there will be non-residents using the conservatory/tea room area. Tables will be disinfected once they are vacated.
The guest lounge will be available to use but we ask that just one associated guest group uses the lounge at any one time. Whilst it is cleaned regularly, we are unable to disinfect the lounge or furniture in between guests, so please only use the lounge if you are comfortable with this.
The garden across the road will be for the exclusive use of you, our resident guests and you are welcome to dine al fresco any time.
Please, no family or friends from elsewhere on St. Martin’s or the other islands, in the house or resident guest exclusive areas.
Your bedroom and bathroom
Your rooms are your personal haven for the duration of your stay. Prior to your arrival, they will have been thoroughly cleaned and all main touchpoints disinfected. We will not enter your rooms until you leave, unless you request otherwise or in the case of an emergency. Your bedroom will only be given a ‘freshen up’ at your request and then only when you are out and not on a Saturday. Extra care and time will have been spent on enhanced cleaning and checking regimes between incoming and outgoing guests.
Food and drink
Breakfast and evening meals are table service only and we are able to serve alcohol.
Our tea room will be open Sunday to Thursday 11am to 4.30pm for outdoor garden and indoor seating. In order to comply with Covid-19 Secure measures and continue with our tea room counter service, we are unable to serve alcohol during tea room operational hours at present. Card payment is encouraged but we also accept cash.
Other eating establishments may be operating at a reduced capacity, so booking ahead prior to arrival is highly recommended. Keep up to date by checking our island community website, www.stmartinsscilly.co.uk and facebook page, ‘St. Martins Isles of Scilly’.
